Branding your Voicemail
Everything you do in your business should reflect your brand including your voicemail message. This is a great opportunity to speak to potential clients even when you’re not available. This may seem like a simple task, well it is, so why not do it properly.
Be sure to change your message daily. You can even schedule this in your calendar as a reoccurring appointment to remind yourself every morning.
1. Write a script. Be sure to include the following:
- Date
- Ask the caller to leave their information including business name (so you can research the company before calling back)
- Let them know you will call them back within the day.
- Add additional information regarding current promotions, events, news stories that relate to your product or services etc.
- Always leave your website address.
2. Make sure you sound confident. Smile while you record your message, people can hear a smile in your voice.
3. After you record your message listen to it. Make sure it sounds welcoming and is working properly.
Here is an example:
Hi, you’ve reached Karen at Volume Communications on Wednesday July 21st. Unfortunately I am not available to take your call right now. Please leave your name, number, company name and time you called after the beep and I will get back to you before the end of the day. Be sure to ask me about our Ultimate Brand Makeover. You can also checkout our website at www.volumecommunications.com. Have a great day.
It may seem a little lengthy but chances are if your called has waited for your voicemail they will wait to leave a message.
Here’s to a productive day, Karen
